Overview

Customers may optionally configure the eLynx application to use Microsoft Single Sign On (SSO) to authenticate users via their organization’s Azure Active Directory service.  This convenient sign in option allows users to open and use the eLynx application without having to login with a user ID and password each time.  Instead, once a user has entered their organization’s credentials to login to their system (e.g., Windows, Outlook, etc.) then those same credentials will be referenced whenever the eLynx application is opened.

Single Sign On (SSO) for the eLynx application may be configured as follows:

1. Obtain your organization’s Azure Active Directory ID (also called Tenant ID) from your IT administrator.
2. Provide your organization’s Azure Active Directory ID to eLynx Support to setup SSO.
3. eLynx Support will configure your eLynx subscription to allow Single Sign On for your organization.
4. Obtain the name and email address of each user in your organization that will be using the eLynx application.
5. Within the eLynx application, open the User and Role Administration page for each user and enter their email address in the Single Sign On Name

Each of these steps is discussed in greater detail in the following sections. 

If you have any questions or need assistance please contact eLynx Support at support@elynxtech.com or 866-303-5969.

Step 1: Obtain your organization’s Active Directory ID (aka Tenant ID)

IMPORTANT: Please consult with and obtain approval from your organization’s IT administrator before providing this information.

This information can be obtained from the Azure Resource Manager Portal on the Properties tab in the Tenant ID field.  This is typically a 36-character value of mixed numbers and letters. For example:  123456d7-a890-12ed-ac34-5bd678b90ec1

In the Azure Resource Manager Portal:

1. Under the Manage section, click on the Properties menu item.
2. Locate the Tenant ID
3. Click the Copy icon on the right side of the Tenant ID field.

Step 2: Provide your organization information to eLynx Support to setup SSO

• You may contact eLynx Support via email at support@elynxtech.com or phone at 866-303-5969.
• Please provide the following information to eLynx Support:
  • Your name and contact information
  • The 36-character Azure Active Directory ID (also called Tenant ID)
• eLynx Support will create a Support ticket capturing this information and will send a copy to your email address.

Step 3: eLynx Support will configure SSO for your organization

• eLynx Support will use the provided Azure Active Directory ID to configure Single Sign On.
• When finished, eLynx Support will update the Support ticket and you will receive an email notification informing you that the users may now be setup in the eLynx application.

Step 4: Obtain the name and email addresses of your eLynx users

• Please obtain the name and email address of each user that will use the eLynx application and for whom SSO should be enabled.
  • This must be an email address that is attached to their organization’s Microsoft Work Account.
  • The accounts must be a Work Account registered in the organization's Azure Active Directory tenant.
  • This will not work with personal Microsoft accounts.
• For example:
  • John Doe, john.doe@yourcompany.com
  • Jane Smith, jane.smith@yourcompany.com
  • Jim Jones, jim.jones@yourcompany.com

Step 5:  Setup each user in User and Role Administration page

Your organization’s eLynx Administrator typically performs this step to configure each user for Single Sign On. If assistance is needed, a request may be submitted to the eLynx Support team to perform this activity for a nominal fee.

• For each user, open the User and Role Administration page of the eLynx application.

• On the General tab, enter the user’s email address in the Single Sign-on Name field.
• Click the Save button to save changes.

The user should now be configured and ready to use the eLynx application with Single Sign On.  Upon next login the user should be able to open the eLynx application and it will automatically use their organization credentials.

If you have any questions or need assistance please contact eLynx Support at support@elynxtech.com or 866-303-5969. 

Thank you for being an eLynx customer!