Adding user for alarm callouts, but without access to the site

Below is a guide to help you set up an alarm recipient without granting a user rights to the site. 

Example: You have an operator that you only want to receive alarms, but you don't want them viewing any of the other SCADA data in the application.

NOTE: This is accessible to admins or Setpoint Modify users only. Please contact an admin on your account to have them set this up.

First, go to the device you’d like to add the user to and select the “Setpoint Tab”.

Next, choose the setpoint you want to add them to and click the More Options icon to Edit the Alarm Setpoint.

Note: You can do this when adding a new setpoint as well

On the pop up, select the “Notifications” tab and choose “Add Recipient” at the bottom.

Here, you can enter the name, type of notification they can receive (email, text, voice) and contact information

Once you’ve saved it, you can then select them from the list of “Available Recipients”. Check the box and click save.