Update: 5/2/2019 5pm CST (Resolved / Remediated)
Services are now back online and operational. While we believe the issue has now been resolved, we will continue to monitor the situation to verify stability.
Update: 5/2/2019 4pm CST (Monitoring)
Users are currently unable to access to access the eLynx Application due to a global Microsoft Azure networking issue. We are waiting on Microsoft engineers for a resolution.
***We will track the status and provide update on https://status.elynxtech.com/
For your records, we have included the preliminary details of the incident below.
Summarized Incident Information
Summary of Issue from Microsoft: https://azure.microsoft.com/en-us/status/
- Customers are not able to log into application.
- Alarm Notifications, scheduled reports and exports are not functional.
- At this point in time, we can not assess whether or not there is any loss of newly polled data, but we will assess and share this information as soon as possible.
The eLynx team is closely monitoring the incident and communicating with Microsoft Engineers to make sure our application comes back online as soon as possible. We will continue to post status updates as well as any associated impact.
If you have any additional questions, comments, or concerns regarding this incident, please contact us at firstname.lastname@example.org or call 866-303-5969.